Handcrafted for you
We’re dedicated to preparing your order with care and sending it out as quickly as possible. Please allow 3–5 business days for your item to be handcrafted and processed before shipment. Each piece is made with love, intention, and attention to detail—thank you for your patience as we create something truly special for you.
Shipping Time & Charges (Free Shipping Over $109)
Processing & Shipping Time
Once your item is ready, the typical shipping time is 7–12 business days. We make every effort to ensure your order reaches you as quickly and safely as possible. Please note that shipping times may vary depending on your location and local customs procedures.
Worldwide Shipping
We proudly ship worldwide, partnering with a trusted network of international carriers to ensure secure and efficient delivery. Our services currently cover the United States, Canada, the United Kingdom, Australia, New Zealand, South Korea, Japan, countries across Europe, Thailand, and Mexico, among others. We are continually expanding our reach to make our handcrafted products accessible to customers around the globe.
Customs & Duties
Additional customs fees or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping costs.
Address Accuracy
Please ensure that your delivery address is correct and secure. Packages marked as undeliverable due to an incorrect or incomplete address will be resent once returned to us, and a reshipping fee will apply.
Shipping Charges
Shipping fees are calculated based on the total weight of your order and the selected shipping method, excluding any applicable sales tax.
Order Updates
Estimated delivery times for each product can be found on the respective product pages. We’ll keep you informed with updates throughout the shipping process, so you can track your order every step of the way.
At Noctelia Pearl, we’re dedicated to bringing our handcrafted creations to customers around the world—celebrating artistry, care, and individuality in every piece we deliver.
Contact Us
For any questions or concerns regarding our shipping policy, please feel free to contact us at support@nocteliapearl.com. We are here to assist you and ensure a smooth shipping experience.